Privacy Policy

Welcome to Geo IPTV. We prioritize safeguarding your personal data and ensuring your privacy rights. If you have any inquiries or concerns about our policy or how we handle your personal information, please reach out. contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share when signing up for our IPTV service, showing interest in learning about us or our offerings, or reaching out to us in any way.

The personal data we collect consists of the following:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

Here’s how we make use of the information we collect or receive:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The legal grounds for processing your data are as follows:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We retain your personal information solely for the time needed to achieve the objectives described in this privacy policy, except when a longer retention period is legally required or permitted, including for tax, accounting, or other regulatory purposes.

5. Cookies & Tracking Technologies

We might use cookies and similar tracking tools to access or store information. These are primarily functional cookies needed for the website and client area to work correctly. Advertising-related invasive tracking cookies are not used.

6. Third-Party Services

Third-party vendors, service providers, or agents who perform services for us may receive your data if they require it to fulfill their duties. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational safeguards aimed at ensuring the security of any personal information we handle. Nonetheless, keep in mind that we cannot ensure complete security for the internet itself.

8. Your Data Protection Rights

Based on your location, you might be entitled to certain rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

If you wish to exercise these rights, please contact us via WhatsApp.

9. Children’s Privacy

Children below the age of 18 are not permitted to use our service. We take care not to collect any personal details from those under 18.

10. Contact Us

For any queries or remarks about this policy, please contact us via WhatsApp.