Contact Geo IPTV
Acquire Geo IPTV For setup, billing, or channel support, our friendly experts are ready to assist you anytime at WhatsApp or contact us via email.
WhatsApp Support
The quickest method to contact us is through WhatsApp messaging for faster replies.
Chat on WhatsAppLive Chat
Would you rather chat? Utilize the chat feature when it's online, otherwise email us.
Start a RequestHelp & Guides
Device installation tutorials and diagnostic suggestions can be found in the Installation area.
View InstallationGet in touch
General Inquiry
For setup, billing, or service inquiries, feel free to message us.
Sales & Billing Assistance
Get advice, control your plans, or solve payment issues.
How Can We Help You?
Select an option to get specialized help and convenient resources.
Setup & Installation
Detailed instructions for Smart TVs, Firestick, Android, iOS, MAG devices, and others.
Billing & Payments
Resolve invoice, receipt, or payment problems through our protected Stripe checkout process.
Technical Issues
Struggling with buffering, EPG, or app questions? We’ll help you fine-tune your arrangement.
Channel Requests
Want a specific channel or area? Tell us, and we’ll check if it’s available.
Account & Activation
Haven’t received your credentials or activation email? We’ll swiftly verify and resend.
Apps & Compatibility
Get advice on the best IPTV apps and settings suited for your equipment.
Frequently Asked Questions
Find quick responses to frequent questions regarding support, setup, billing, and devices.
Include information on your device, app, plan, and a brief explanation of the problem or inquiry.
Check your spam or junk folder. If it’s still not there, contact us via WhatsApp We'll promptly resend it to you.
Extra connections can be purchased as add-ons. Contact sales for more information when you reach out.
For Firestick and other devices, check our Installation page for comprehensive setup instructions.
Check our Refund Policy to understand requirements, processing times, and submission procedures.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
A stable 30+ Mbps connection using 5GHz Wi Fi/Ethernet is recommended, along with enabling hardware acceleration, increasing buffer capacity, and minimizing concurrent downloads/streams.
In the app settings, you can refresh or reload your playlist and EPG. Should problems arise, removing and re-adding your M3U and EPG URLs might help.
Stripe enables payments with all major credit cards.
Certainly. You have the option to handle renewal preferences via your account or contact support if needed.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly